Food Counter Attendant (NOC 6711)

Apply by E-mail

Posted: 09-17-2020

Closes: Until Filled


Panago Pizza.jpg



Panago Pizza Inc. is a Canadian owned and operated company, which originated in Abbotsford, British Columbia. Panago is Western Canada's largest pizza chain with over 200 locations in Canada.



• Responsible for preparing, cooking and packaging all products in accordance with Panago standards and procedures in a timely fashion.
• Providing good customer service to internal and external customers.
• Responsible for interacting with Panago customers to assist with inquiries, order taking and meeting customers' needs in a polite, friendly and efficient manner.

Duties and Responsibilities
• Maintain a high degree of personal standards and conduct.
• Primary duty is to ensure proper preparation and cooking of all Panago products as verified by the key Station.
• Observation Checklists including the following;
    o Slap the dough to Panago standards.
    o Acknowledge, greet and provide service to customers in store.
    o Sauce and build pizzas to Panago standards.
    o Cook products according to Panago standards.
    o Cut and package products to Panago standards.
    o Prepare salads according to Panago standards.
    o Prepare, cook and package wings and Torizonés, and all other extras to Panago standards.
    o Stock slap, make, and cut stations with appropriate supplies to maintain shift efficiency.
    o Practice proper hygiene and safe food handling standards.
    o Answer phones before the second ring.
    o Answer telephone inquiries and take orders.
    o Answer inquiries and take orders at the front counter.
    o Correctly take customer orders and delivery information from the customer.
    o Process pick-up orders.
    o Handle cash through the proper operation of the cash register.
    o Explain current specials and promotions.
    o Greet and deal with customers as soon as they enter our premises.
    o Assist with food prep and dough making.
    o Wash and sanitize all working areas on an ongoing basis.
    o Assist with taking customer orders over the phone (if applicable) and handling walk-in customers.
    o Keep the kitchen areas clean at all times.
    o Extra duties may include: sweeping and mopping floors, washing dishes, folding boxes, and any other task
    o required by the manager.


Performance Expectations
• Achieve 100% performance standards as verified by key Station Observation Checklists including the following;
    o Slap a shell to Panago standards in 30 seconds within their probationary period.
    o Take a pizza from "Make to Bake," at Panago standards, in three minutes or less within their probationary period.
    o Call out the make to bake time after assembling pizzas.
    o Able to cut, box and organize all pizza's coming out of 1 oven unassisted within their probationary period.
    o To become proficient in the stores order taking system for telephones (if applicable) and front counter within the probationary period.
    o Have a thorough knowledge of the Panago menu within 2 weeks of hiring.
    o Have a thorough knowledge of the current specials and promotions as they occur.
    o Professional and courteous conduct towards customers and co-workers.
    o Be part of the team and demonstrate pride in a job well done.
    o Demonstrate initiative and self-motivation.

Competencies Required
• Able to work within a team environment.
• Able to work in a challenging, fast paced environment.
• Good hand eye co-ordination (dexterity).
• Enthusiasm and self-motivation.
• Strong work ethic.
• Good communication skills and able to speak, understand, and read English.
• Flexible Scheduling

Contact Information: Wayne Liu

Apply with resume and references:
By Email: or




Positions open: 1
Hours per Week: 40
Wage: 15.78

Full Time Days Evenings Weekends Variable Permanent

Application Process

Applicants must include:
  • Resume
  • References

Apply to: Wayne Liu