Front Desk Agent (NOC 6525)
Sternwheeler Hotel & Conference Centre

Apply by E-mail

Posted: 01-20-2020

Closes: Until filled



Date Posted: January 20, 2020

Date Closed: Until filled

Location: Whitehorse, Yukon

Hours: Full-time (40 hrs./wk), Day, Evening, Night, Weekend, Shift, Flexible Hours, To be determined, Early Morning, Morning

Salary: $15.00/hr.

Duration: Permanent

Positions: 1

Job Requirements:

Languages: English
Education: Secondary (high) school graduation certificate;
Experience: 1 year to less than 2 years

Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Investigate and resolve complaints and claims; Exchange foreign currency; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments
Business Equipment and Computer Applications
Spreadsheet; Opera; Multi-line switchboard; Internet

Security and Safety: Criminal record check

Work Conditions and Physical Capabilities: Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods

Personal Suitability: Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized

Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Apply with resume and references:
By Email:
In Person: 201 Wood Street (between 9:00 am and 3:00 pm)


Positions open: 1
Hours per Week: Full-Time (40 hours/week)
Wage: $15.00/hr.

Full Time Days Evenings Weekends Permanent

Application Process

Applicants must include:
  • Resume
  • References

Apply to: Sternwheeler Hotel & Conference Centre
In Person:
201 Wood Street (between 9:00 am and 3:00 pm)