Customer Service Cashier (NOC 6611)
Staples

Apply by E-mail

Posted: 08-26-2020

Closes: Until Filled

 

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#836

Job Description/Duties:

Required to take an active role in driving services within the front end cash and service area and ensuring complete customer satisfaction. Demonstrates a high degree of customer awareness while accurately and expediently processing customers at the checkout. Responsible for processing all general purchases and Returns.

• Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders.
• Assists in the resolution of customer complaints, returns and exchanges.
• Responds to and directs where necessary, customer inquiries related to copy and technology services.
• Provides coverage and assistance in all areas of the store where business needs require and as associate training supports.
• Answers telephones and qualifies and directs customers as required.
• Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register.
• Maintains loss prevention and privacy standards by completing appropriate paperwork when presented with refunds or exchanges for data products.
• Accepts proper forms of prescribed tender.
• Properly secures company funds and physical inventory at all cash stations.

Requirements:

• Ability to resolve customer concerns in a diplomatic manner.
• Ability to engage customers in a friendly and professional manner.
• Capacity to communicate with customers effectively using a variety of mediums.
• Ability to plan, organize and prioritize efficiently to effectively serve our customers.
• Ability to work effectively with ongoing distractions is necessary.
• Can engage appropriately and work as part of a team.
• Capacity to work independently and seek out assistance as required.

Contact Information: Chris Nagy

Apply with resume and references:

By email: chris.nagy2@staples.ca



Details

Positions open: 2
Hours per Week: 35-40
Wage: 15.15
Availability:

Full Time Days Variable Permanent

Application Process

Applicants must include:
  • Resume
  • References

Apply to: Chris Nagy